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Effective user management ensures that all team members receive the appropriate access rights and can use the platform efficiently and securely. By assigning permissions precisely, you protect sensitive data and ensure compliance with data protection regulations.
Only admins and superadmins have access to user management.

Invite and manage users

En Usermanagement In the workspace settings, open the “Users” section to manage your workspace members:
  • Invite Users: Add new team members by email invitation.
  • Invitation Status: See whether a user has accepted the invitation. If not, you can resend the email or remove the user.
  • Assign Roles and Permissions: Each user is assigned a specific role with corresponding permissions, determining their access to features and data in the nuwacom platform. Your rights depend on the role assigned to you – such as Admin, Editor, or Viewer.
Note: Users must be invited to each workspace individually.

User Groups

Share Document En With user groups, you can easily share items with entire teams. Instead of selecting individual users each time you share something, you bundle people into groups and use these groups when sharing chats, documents, projects, agents, and more. Only members of the selected group receive access to the respective item. Your benefits at a glance
  • Share content with a single user group instead of individual users.
  • Complete recurring sharing tasks in seconds.
  • Update the group once and automatically adjust access everywhere.
Example:
Share a knowledge folder by selecting the user group “Marketing Team” with the permission Edit in the sharing dialog. All members of this group will receive editing access to the folder. Other members of the workspace will not have access.
How it works
  1. Open the workspace settings.
  2. In the left menu, navigate to User Management → User Groups.
  3. Click Create group in the top right.
  4. Enter a name for the user group.
  5. Optional: Upload an icon or avatar for the group.
  6. Click Next.
  7. Add users via search with a click.
  8. Click Create group to create the group.
Result: The user group is now created and ready to be used for sharing chats, documents, projects, knowledge folders and more. Usermanagement2 FAQ
User groups can be created and managed by admins and super admins.
Yes. Admins can see all user groups in the workspace, regardless of their own membership.
You see a user group if you are a member of that group or if you have admin rights.
Yes. The creator of a group is automatically added as a member.
When sharing an item, you can assign read or edit permissions, just as you would for individual users. These permissions apply to all members of the selected group.
  • Read: View content, but not edit it.
  • Edit: View, edit, or delete content.
  • Remove access: Revoke sharing at any time.
New members automatically gain access to all items shared with the group. Removed members lose access accordingly.

Roles and Permissions

The table gives you an overview of the roles and their respective access rights within the AI platform. Each role has specific permissions that regulate your access to certain features and data.
The table shows the default permissions for each role. For Editors and Readers, these can be customized individually per workspace, and specific features can be activated or deactivated as needed.
FeatureActionReaderEditorAdmin
ChatRead
Create / Update
Delete
Chat DocumentsRead
Create / Update
Delete
SearchRead
Create Content
Start Chat
ProjectRead
Create / Update
Delete
DocumentRead
Create / Update
Delete
MeetingRead
Create / Update
Delete
AgentsRead
Create / Update
Delete
Share
SkillsRead
Create / Update
Delete
Share
PromptsRead
Create / Update
Share
Delete
TagsRead
Create / Update
Delete
WorkflowsRead
Create / Update
Delete
Knowledge-Base AssetsRead
Create / Update
Delete
Knowledge SyncRead
Sync to Agents/Projects
User GroupsRead
Create / Update
Delete
Workspace DocumentsRead
Create / Update
Delete
User ManagementRead
Create / Update
Delete
Language ManagementRead
Configure
Model SettingsRead
Configure
AnalyticsView
Configure
API KeysRead
Create / Update
Delete
IntegrationsRead
Create / Update
Delete
Connectors (MCP/Credentials)Read
Create / Update
Delete
WorkspaceRead
Create / Update
Delete

Manage Permissions

Rolematrix En As an Admin, you can use the permissions matrix to define which workspace features are available to Editors and Readers. Permissions can be activated or deactivated for each feature, for example for Agents, Workflows, Projects, Skills, or Prompts. This lets you control which roles can view, use, edit, or share specific areas. You can find the permissions under Workspace Settings > User Management > Permissions. Depending on the feature, different permissions are available, for example:
PermissionMeaning
ReadThe feature or content can be viewed and used.
WriteContent can be created or edited.
ShareContent can be shared with other people.
Admins always retain full access and cannot be restricted.

Adjust permissions

Activate or deactivate the desired permissions using the switches in the matrix. Then click ‘Save changes’ so that the adjustments are applied and take effect for the affected users.

What happens when access is restricted?

If a role does not have access to a feature, that feature is not displayed for the affected users or cannot be used. If a restricted feature is opened directly via a link, an access restriction is shown.