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The knowledge base is a central component of the AI platform. It contains all relevant documents used for content creation and answering questions within a workspace.
Protecting internal company data is especially important: our platform ensures that all information stored in the knowledge base is handled in accordance with the highest data protection standards. This means your sensitive data remains secure at all times and is only used for the purposes you have defined. This article provides an overview of the various options for connecting data to the knowledge base.

Automatic data synchronization

It keeps data synchronized in real time between the AI platform and the company’s internal systems, ensuring the AI always has access to the latest information to deliver accurate analyses and results.

Centralization of information

All relevant information and resources are bundled in one place in the knowledge database. This makes it easier to access and manage content.

Knowledge processing and accessibility

nuwacom can quickly analyze large amounts of data and documents and extract relevant information so that user can access the knowledge they need more easily and quickly. This significantly reduces the time spent searching for information.

Collaboration & Communication

The knowledge database promotes collaboration between different teams and departments by providing a common platform for the exchange of knowledge, information and ideas.

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Data management

The knowledge base in our platform helps you to manage all important documents and files in a structured and centralized way in one place. The database is divided into different folder structures so that you can access the relevant content quickly.
  • Workspace files: They are accessible to all team members in the respective workspace. They provide a central repository for documents and content that are used on a project or departmental basis and thus facilitate collaboration. Files that are relevant for several people and are released for joint editing should be stored here.
  • Private files: The Private files folder offers you a protected storage location for content that is only visible to you. This folder is ideal for drafts, personal notes or documents that are to be shared with the team at a later date. New files that you upload in a chat are automatically saved in this folder. Content in the Private Files always remains confidential and can only be viewed by the respective user.
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Upload files

In the knowledge base, you can manually upload files to centrally store important documents and make them available to your team for answering questions and creating new content. Knowledge_Upload.png

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Connect External Data Sources

Synchronize your data with the knowledge base from the following systems:
  • SharePoint
  • Confluence
  • Google Drive
  • and more
The structure and access permissions from the external systems are preserved, enabling seamless and secure collaboration. Automatic data synchronization ensures that information remains up to date and consistent. This eliminates the need for manual updates and provides you with a centralized knowledge base containing the latest data.

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Website Synchronization

We also offer the ability to synchronize content from publicly accessible websites, such as company websites, using an integrated web crawler feature. The web crawler regularly scans the specified websites and detects changes in real time. This allows information from dynamic web pages to be automatically transferred into your knowledge base.
Contact us to learn more about our customized integration solutions.
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