Agent Templates

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What Are Agent Templates

Agent Templates are pre-built agent configurations that nuwacom provides as a browsable collection covering proven use cases. Each template ships with a complete structure of instructions, settings, skills, and actions, so a working agent is available immediately instead of being built from scratch. Templates are organized by business area, which makes it fast to locate a fit and then adapt it to your brand and requirements. Templates are best suited for a quick start: a matching template delivers a tested foundation that only needs to be aligned with your own context. Every building block remains fully configurable in the editor after creation.

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Browsing the Template Library

The template library opens from Agents in the sidebar via the Browse Templates button. Each template is shown as a card with its name, a short description, and its creator.

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Getting Started

The Getting Started templates are onboarding agents that help new users find their footing on the platform before building for a specific business area. Rather than solving a departmental task, they guide the choice of use case, answer platform questions, and improve how you prompt, so the first steps with agents are faster and more confident. Three are featured:

• Use Case Finder: Helps you discover the best AI agent use cases for your team.
• nuwacom Expert: Answers any question about the nuwacom platform and features.
• Prompt Optimizer: Refines and improves your prompts for better agent performance.

From the same page, Browse Templates opens the full collection of ready-made agents for Marketing, Legal, HR, Sales, and more.

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Agent Templates

The library provides two ways to narrow down the selection:

• Search: Use the Search templates field to find templates by name or description.
• Categories: Filter by business area to focus on relevant templates. Available categories include Sales, Customer Support, Marketing, Legal, and Product.

Representative templates per category:

1. Sales: Proposal Assistant, Competitive Intelligence Agent
2. Customer Support: Knowledge Base Assistant, Customer Feedback Insights Agent, Support Triage Agent
3. Marketing: Brand Review Agent, Content Repurposing Agent, Campaign Briefing Agent
4. Legal: Data Privacy Review Agent, Contract Review Agent
5. Product: Document Intelligence Agent, Product Research Agent, Release Notes Agent

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Template Details

Selecting a template card opens the Create a New Agent preview. It displays the template name, an avatar, and a natural-language prompt field for describing changes, along with the full configuration under four building blocks. The Create Agent button adds a copy of this configuration to your workspace. The Brand Review Agent template illustrates how these building blocks fit together.

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Instruction

The Instruction tab defines what the agent does and how it operates. In the Brand Review Agent, the instructions are structured into clear, named sections:

• Role and Purpose: Establishes the agent’s mandate, for example evaluating written content against brand standards across brand fit, tone of voice, writing quality, and terminology consistency before it goes out, surfacing issues and proposing fixes without publishing or making final decisions.
• Review Dimensions: Breaks the task into concrete, numbered criteria the agent evaluates every time, such as Brand Fit, with each dimension pointing to the skill that carries its detailed logic.

This structure shows the recommended pattern: a role that frames the agent’s purpose, followed by explicit, rule-based instructions that delegate detailed logic to skills.

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Settings

The Settings tab controls the agent’s model behavior. In the Brand Review Agent, these are:

• Model: The AI model powering the agent, for example Claude Sonnet 4.6.
• Temperature: The value that governs how deterministic or creative responses are, for example 0.7.
• Follow-up messages: A toggle that enables suggested follow-up messages, set to On.

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Skills

The Skills tab lists the packaged knowledge and rule sets the agent draws on. Each skill appears as a card with a name and a description of when it applies. The Brand Review Agent bundles four:

1. Brand Kit Guardian: Ensures content aligns with brand standards, including positioning, tone of voice, visual and linguistic guardrails, and Dos & Don’ts.
2. Tone of Voice & Communication Style: Enforces rules for tonality, language register, phrasing, and communication style across written output.
3. Writing Style Guide: Defines rules for clarity, structure, formatting, headlines, lists, CTA style, and readability.
4. Product Glossary: Defines product terms, feature names, technical terms, and unified explanations for internal and external use.

Skills keep detailed logic modular, so the instructions can orchestrate and consolidate findings while each skill supplies the specifics referenced by a review dimension.

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Actions

The Actions tab connects the agent to tools so it can complete tasks, not only respond. The Brand Review Agent includes nuwacom actions:

• Write content: Produces written output.
• Search Knowledge Base: Retrieves relevant information from connected knowledge.

Beyond the nuwacom actions shown here, templates can combine external connectors within a single agent, including Slack, Microsoft Teams, Gmail, Google Calendar, Google Drive, SharePoint, and OneDrive.

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How to create agent from a Template

1. Open the Agents module.
2. Select Browse Templates.
3. Choose a suitable template, for example “Brand Review Agent”.
4. Review the Instruction, Settings, Skills, and Actions in the Create a New Agent preview.
5. Select Create Agent to add a copy to your workspace and open the editor.
6. Adjust the agent in the editor to match your requirements.
7. Test the agent in the Run preview. Refine the instructions or other settings as needed and repeat the test.
8. Save the agent.
9. Share the agent selectively with individual users, user groups, or the entire workspace when needed.

Tip: After saving, an agent can be pinned to the navigation bar to keep it quickly accessible. Important: When an agent is shared, any knowledge connected to it is shared with those users as well. For agents with attached prompts or actions, review the prompts and the permission model, specifically whether users connect their own accounts or use the existing one.

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Customizing Your Copy

The copy created from a template is fully independent and configurable in the agent configuration view {Link}. Each building block maps to what you can change:

• Instruction: Modify the role and review criteria to fit your process, or regenerate the instructions with AI from a short description in the prompt field.
• Settings: Change the model, adjust the temperature, and toggle follow-up messages.
• Skills: Add or remove skills, and attach knowledge by uploading files, selecting from My Files, or linking knowledge folders. Changes in workspace folders are applied automatically to all linked agents.
• Actions: Add or remove nuwacom actions and external connectors.
• Identity and sharing: Rename the agent, update its description and avatar, assign a category, and configure who can use it.

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FAQ