> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nuwacom.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Emails

Create emails directly with AI in nuwacom. Briefly describe your request or use suggested prompts to get started faster – then run the task “Draft email.” You instantly receive a complete draft with subject and body.

Define language, tone, and audience to ensure the email fits your needs. Upload your own email templates if required.

Open the draft in the editor and adjust it flexibly – either via inline editing or together with your team.

## **How to create an email**

<img src="https://mintcdn.com/nuwacomgmbh/tzlUXQ5D4ImeIx2T/images/writeemailprompt(1).png?fit=max&auto=format&n=tzlUXQ5D4ImeIx2T&q=85&s=62f9c45e1e351584384784978ecb9cd2" alt="Writeemailprompt (1)" width="1530" height="517" data-path="images/writeemailprompt(1).png" />

<Steps>
  <Step title="Open chat">
    Open the chat to start creating your email.
  </Step>

  <Step title="Select task">
    Choose the task “Draft email.”
  </Step>

  <Step title="Describe email">
    Describe the email you want to create.\
    Example: *“Create a short follow-up email after a project meeting. Summarize the key points and list the next steps.”*
  </Step>

  <Step title="Define setup">
    Define language, tone, and audience, and attach relevant files if needed.
  </Step>

  <Step title="Edit email draft">
    The email draft is created automatically and opens directly in the editor. Adjust it flexibly or collaborate with your team.
  </Step>

  <Step title="Open in Outlook or Gmail & send">
    Open the email in Outlook or Gmail and send it directly.
  </Step>
</Steps>

### **Tip: Connect Outlook or Gmail**

<img src="https://mintcdn.com/nuwacomgmbh/tzlUXQ5D4ImeIx2T/images/connectoutlookinchat.png?fit=max&auto=format&n=tzlUXQ5D4ImeIx2T&q=85&s=bc78330e0cb8104bf4eec04770c08be8" alt="Connectoutlookinchat" width="1536" height="528" data-path="images/connectoutlookinchat.png" />

Connect Outlook or Gmail as a connector in nuwacom. This allows the AI to use emails from your inbox as context and generate replies or new drafts based on existing conversations.

How to connect your email account:

1. Open the chat.
2. Click the + icon in the input field.
3. Click *Add connectors.*
4. Select Microsoft Outlook or Gmail under Apps.
5. Click Connect and sign in with your account.

Activate the Outlook or Gmail connector, select “Draft email,” and describe your request (e.g. “Reply to the emails I received today.”) – nuwacom searches your inbox and creates relevant reply drafts.

## **Iteratively improve emails**

You can refine your email draft at any time via the chat or directly in the editor. Use AI to adjust, shorten, rephrase, or expand content, and edit text manually or together with your team if needed.

Example prompts:

* *“Make the email more friendly and personal.”*
* *“Shorten the email to three paragraphs.”*
* *“Add a clear to-do list for the team.”*
* *“Make the email more formal for external partners.”*

All changes are applied directly in the editor so you can quickly adapt the draft to your style and context.

## **Open and send emails**

Once your email is ready, you can open it directly in your email client.

Click **Continue** and choose:

* **Open in Gmail**
* **Open in Outlook**

nuwacom automatically transfers the subject, recipients, and content to your email client so you can review and send it there.

## **Continue working with your emails**

Via **“Continue”**, you can reuse your email content for other purposes and continue working with it:

* **Create document** – Turn the email into a structured document to edit, share, or use in projects
* **Create note** – Save key points or ideas as a note and expand them further
* **Start new chat** – Use the email as context to analyze, rewrite, or develop content

You can also:

* download it as a **DOCX file**
* download it as a **PDF**
* **share it with your team**
* **move it to a project**

This keeps your content organized and reusable at any time.

***

## FAQ

<AccordionGroup>
  <Accordion title="How can I use Outlook or Gmail in nuwacom?">
    Connect your email provider like Outlook or Gmail to make your emails available directly in nuwacom.

    The AI can then:

    * search emails and find relevant content
    * automatically summarize content
    * create suitable reply drafts

    This allows agents to access information from your inbox and actively support you with tasks like replying to emails or reusing content from existing conversations.
  </Accordion>

  <Accordion title="Are my data from connected tools used for AI training?">
    No. nuwacom does not use your company data to train AI models. As a GDPR-compliant data processor, nuwacom processes your data only according to your instructions and contractual agreements.
  </Accordion>

  <Accordion title="How does nuwacom ensure data protection when connecting Outlook or Gmail?">
    When connecting email accounts (Outlook or Gmail) with nuwacom, the following data protection principles apply:

    * **Minimal data access:** nuwacom only accesses emails when you explicitly instruct it (e.g. "Search for emails from X" or "Send an email to…")
    * **No permanent storage:** email content is not stored permanently in nuwacom but processed temporarily
    * **Encrypted transmission:** all communication is secured via encrypted connections (TLS 1.2/1.3)
    * **Role-based access control (RBAC):** you can define exactly which users have access to connected email accounts
    * **Audit logs:** all security-relevant activities, including data access, are fully logged and available for audits

    Authentication is handled via secure OAuth mechanisms. The connection can be revoked at any time.
  </Accordion>
</AccordionGroup>