> ## Documentation Index > Fetch the complete documentation index at: https://docs.nuwacom.ai/llms.txt > Use this file to discover all available pages before exploring further. # AI Usage ## Overview AI usage is now part of nuwacom and makes visible how much AI performance is used during the current usage period. The model creates transparency about consumption and flexibility in how AI performance is distributed across different Seats and expanded when needed. The included AI usage is part of every Seat and covers normal day-to-day work without requiring each action to be planned individually. When demand rises, Additional AI Usage can be booked and flexibly distributed across users. Three terms structure the model: * **Plans** define the feature scope and provisioning, bookable as Business or Enterprise. * **Seats** determine, via the Seat-Type, how much AI usage is included per user, available as Standard, Premium, and Power. * **Additional AI Usage** expands the available capacity at the company level and is assigned to individual users as needed. *** ## How AI Usage is structured ### AI Usage in Seats The included AI usage is covered through the Seat. Three Seat-Types are available: Standard, Premium, and Power. The Seat-Types differ only in the amount of included AI usage, not in feature scope: every user receives the same complete feature scope of the respective Plan. ### Additional AI Usage When the included AI usage is not sufficient, Additional AI Usage can be booked. It is distributed flexibly across users and suits higher or targeted demand, such as extensive workflows, building apps, or intensive agentic work. ### Separate Usage Areas Certain use cases run separately from the internal Seats, in particular external chatbots without an internal user license. Separate rules for Additional AI Usage apply to these areas, agreed upon based on expected usage, model choice, and use case. *** ## Seats at a Glance The Seat-Type determines how much AI usage is included per user and which price per user applies. The following overview shows which Seat-Type suits which users and what AI usage is included. Users who permanently need more AI usage move from the Standard Seat-Type to Premium, or from Premium to Power. The Premium Seat-Type closes the gap for active users who need more AI usage but do not yet require a Power Seat. | Seat | Suitable for | Included AI usage | Price per user / month | | :----------- | :---------------------------------------------------------------------------------------------------------------------------------- | :---------------- | :--------------------- | | **Standard** | Most employees in normal day-to-day work: chat, knowledge search, summaries, meetings, simple documents | 1x | €25 | | **Premium** | Users who regularly work more intensively with AI: longer files, many meetings, frequent documents, first workflows, visualizations | 2x | €49 | | **Power** | Very active users, AI Champions, or Builders: many files, many tests, agents, complex tasks, and building apps and workflows | 5x | €99 | Users who permanently need more AI usage move from the Standard Seat-Type to Premium, or from Premium to Power. The Premium Seat-Type closes the gap for active users who need more AI usage but do not yet require a Power Seat. *** ## Managing AI Usage in the Workspace Admins manage AI usage centrally in the settings under Plan & Usage. This area is accessible to admins only. Plans, Seats, consumption, and Additional AI Usage are brought together there. ### To open: 1. Open the settings. 2. Select the *Plan & Usage* menu item. 3. Review the AI usage. ### Review Plan and Included Seats View the active Plan and renewal date, including the included Seats per Seat-Type: Standard (€25), Premium (€49), Power (€99). Unassigned Seats can be assigned directly through the displayed notice. Plan and billing can be adjusted through *Manage Plan* and *Payment and Billing*. ### Review Consumption in the Workspace View the consumption of all users at a glance. Track the remaining Additional AI Usage in total and per user as utilization. Receive warnings: by default, admins are notified at 70% and 90% of the used monthly AI usage. ### Assign Seats and Additional AI Usage For each user, see which Seat-Type is assigned, along with the assigned Additional AI Usage and utilization as a percentage. 1. Change the Seat-Type in the "Seat" column. 2. Assign **Additional AI Usage** from the workspace quota to individual users in the "Additional" column. 3. Add more users through "Invite Users" or filter through the search field. *** ## Providing more AI Usage Two paths increase the available AI usage: 1. **Upgrade the Seat:** raise a user's Seat-Type, for example from Standard to Premium or from Premium to Power, when more AI usage is permanently needed. 2. Book **Additional AI Usage**: provide more flexible capacity for users, teams, or use cases. Additional AI Usage is booked at the company level and can be distributed flexibly to the users, teams, or use cases that need it. It is especially suitable for more demanding or recurring usage, such as extensive workflows, building apps, or many automations. *** ## AI Usage Availability Period ### Seats: Monthly AI usage The AI usage included with a Standard, Premium, or Power Seat is available for one month at a time. The full allowance is renewed at the beginning of each month. Unused included AI usage expires at the end of the month and does not carry over to the next month. Each month therefore starts with the full monthly allowance, regardless of how much was used in the previous month. ### Additional AI Usage: Annual allowance For annual contracts, Additional AI Usage is booked as an annual allowance. It remains available throughout the contract term and can be used flexibly during this period. Additional costs only apply when the customer actively purchases or approves Additional AI Usage. *** ## Plans at a Glance nuwacom is bookable in two Plans. Both include the full AI functionality and differ in provisioning, governance, hosting, and integration depth. | Plan | Suitable for | Hosting | Pricing | | :------------- | :------------------------------------------------------------ | :--------------------------------------------- | :------------------------ | | **Business** | Teams that want to work with AI quickly | Europe on Azure | From €25 per user / month | | **Enterprise** | Companies with company-wide AI deployment and maximum control | Europe on Azure, optionally Germany on STACKIT | Individual, from 20 users | The Enterprise Plan includes all Business features and adds automated Knowledge Base synchronization, advanced governance and compliance, custom integrations, prioritized support with SLA, and dedicated onboarding. A detailed feature and pricing overview is available [here](https://nuwacom.com/en/pricing). To unlock advanced features, switch to Enterprise and [talk to an AI expert](https://insights.nuwacom.ai/meetings/robert-ivanov/demo?uuid=5b6d58fb-481d-46b1-8818-416c45ac9fb7). *** ## What happens when AI Usage is exhausted ### Normal Usage in nuwacom When the monthly included AI usage is used up, nuwacom does not block. Chat and agents remain available, and the system automatically switches to Instant Mode for further requests, meaning a more cost-efficient model. Users continue working without interruption, and no unplanned additional costs arise. ### External Chatbots and Workflows When the Additional AI Usage designated for an external chatbot or workflow is exhausted, it is blocked. Further processing resumes only once Additional AI Usage has been booked, a Seat upgrade has taken place, or the next monthly usage period starts. *** ## What consumes more AI Usage As a guideline: the more context, files, data, and intermediate steps are processed, the more AI usage is consumed. **Normal usage**, covered through the Seat: * Chat * Knowledge search * Summaries * Meetings * Simple documents **Higher consumption,** plan additional capacity for regular use: * Large files * Complete presentations * Complex workflows * Building apps * Visualizations * API usage **Separate planning**, through dedicated Additional AI Usage: * External chatbots * Company-wide automations *** ## FAQ Available are the Business Plan from €25 per user and month in self-serve, and the Enterprise Plan from 20 users with individual consultation. Within both Plans, the Seat-Types Standard (1x), Premium (2x), and Power (5x) are available. No. Seat-Types and Additional AI Usage differ only in the amount of included AI usage, not in feature scope. A higher Seat-Type or Additional AI Usage only expands the usage volume and does not unlock additional features. No. Additional costs arise only when Additional AI Usage is deliberately booked or approved. No. Chat and agents automatically switch to Instant Mode on a more cost-efficient model. Only external chatbots and workflows are blocked once their Additional AI Usage is exhausted. A workflow always runs on behalf of a specific user and consumes that user's included or additionally booked AI usage, including automatic or recurring runs. For regular, complex, or company-wide automations, Additional AI Usage is recommended. No. The manual upload consumes no AI usage. It arises only with AI actions on the data, such as search, summary, analysis, chat over knowledge, or app and workflow execution. The included AI usage renews fully at the beginning of each month. Unused usage does not carry over. Additional AI Usage, in contrast, does not expire at the end of the month but remains usable throughout the contract term. No. Plans & Usage are managed at the organization level. Seats and Additional AI Usage can therefore be used across multiple workspaces within the same organization.